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Unified
Communications |
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Remote Management Services - Remote
monitoring or call-in support for
your integrated communications
environment , so that you have
24/7/365 access for uptime,
performance, and user availability
so that we can assist your team with
any issues with Cisco IPCC, Unity,
and Call Manager.
Simulation Call Testing - Conduct
daily call center testing to help
ensure the availability of your
IPTel systems.
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Quality of Service (QoS) - Measuring
real-time the mean opinion score
(MOS) for every call to help
guarantee call quality, identify
jitter, and eliminate bottlenecks. |
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Visibility - Insight into all
components of a voice
infrastructure, including voicemail,
station sets, gateway, and server
resources. |
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